2pc Karandi Embroidery

We strive to ensure you are satisfied with every purchase. If you need to return or exchange an item, you may do so within 7 days of receiving your order under the following conditions:

All tags and original packaging must be intact.

Items must be unworn, unused, and undamaged.

The original receipt must be included.

We accept returns and exchanges on all items, including intimate wear. Please note:

The amount considered for refunds or exchanges will be the same as the price at the time of purchase.

Customers are responsible for delivery charges in both refund and exchange cases.

Once we receive your return, we will process the refund or exchange within 7 working days.

For assistance or to initiate a return or exchange, please contact us:
Email: support@encivella.com
Tel: +92 21 3344477439
WhatsApp: +92 334 4477439

Thank you for choosing Encivella.